Denver, CO · open to work

Timothy Myers

IT Support Specialist SOC Analyst

I solve problems fast and keep people productive — and I'm building the hands-on security skills to move from the help desk into a Security Operations Center.

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01 About

I'm a Denver-based IT support professional with a builder's mindset. Day to day I troubleshoot hardware, software, networking, and user-access issues — and I care about doing it in a way that's calm, clear, and documented.

My goal is to grow into a Security Operations Center (SOC) Analyst role. I'm getting there deliberately: standing up a home lab, learning how attacks and defenses actually work, and documenting everything so it's repeatable. This site tracks that progress.

02 Skills

OS & Endpoint

  • Windows 10/11
  • Windows Server
  • macOS
  • Linux
  • Active Directory

Networking

  • TCP/IP
  • DNS & DHCP
  • Subnetting
  • VPN
  • Firewalls

Security

  • Log analysis
  • SIEM concepts
  • Incident response
  • Phishing triage
  • MFA / access control

Scripting & Automation

  • PowerShell
  • Bash
  • cron jobs
  • Git
  • SQL

Support & Delivery

  • Ticketing systems
  • Remote support
  • Software deployment
  • Cloud & local VMs
  • Imaging

Professional

  • Customer service
  • Documentation
  • Troubleshooting
  • Prioritization
  • Calm under pressure

03 Certifications

Practical Help Desk

TCM Security · 16.5 CEU Hours

  • Completed: August 2026
View Certificate

04 Projects

Hands-on builds where I practice the skills a help-desk and SOC role need.

Windows Server DC & User Configuration

Home Lab

Built a Windows Server domain controller from scratch: promoted the server to a DC, configured Active Directory, DNS, and DHCP, and set up organizational units, groups, and user accounts with appropriate access. Practiced the everyday user-provisioning and management tasks an IT admin handles.

  • Windows Server
  • Active Directory
  • DNS
  • DHCP
  • Group Policy

Linux System Administration

Hands-on

Installed, configured, and maintained Linux across desktops, laptops, and Raspberry Pi devices, and provisioned both local and cloud-based virtual machines. Hardened system security, managed updates and patching, and automated recurring tasks with cron jobs.

  • Linux
  • Cloud & local VMs
  • Raspberry Pi
  • Bash / cron
  • Hardening & updates

05 Experience

  1. .NET Developer — Augeo

    Remote (Greater Minneapolis–St. Paul Area) · March 2024 – March 2026

    • Implemented, deployed, and supported .NET enterprise applications powering loyalty and engagement platforms used by internal teams and clients.
    • Diagnosed and resolved software and data issues, working cross-functionally to keep systems reliable and users productive.
    • Contributed to code reviews and documentation to reduce recurring issues and improve maintainability.

  2. Software Developer — Davis Graham & Stubbs LLP

    Denver, CO · March 2022 – February 2024

    • Built, maintained, and supported internal software tools for one of Colorado's largest law firms, directly serving attorney and staff end users.
    • Troubleshot and resolved application and data issues across web and back-end systems, prioritizing accuracy and reliability.
    • Provided hands-on technical support and clear documentation to help non-technical staff use tools effectively.

Download Résumé

06 Contact

Open to IT Help Desk and Support roles — Denver area and remote.

// email tim@denvercoder.com // linkedin /in/denvercoder // github @denvercoder